Most products sold by Parkgate Mobility may be purchased free of VAT, provided the person who will use the product meets the eligibility requirements. Some products such as grab rails, some cups and cutlery and other items are not VAT exempt and are clearly marked in the product description.
As the majority of our customers are eligible for VAT exempt purchases of mobility products, our prices are quoted exclusive of VAT. We require that you complete the VAT exemption during checkout on each purchase.
To qualify for an exempt purchase, the person the scooter or product is being purchased for must have a chronic (long lasting) disabling condition or illness, though they need not be registered disabled. Arthritis is an example of a possible chronic condition. Registered charities may also make VAT exempt purchases.
For full details of HM Revenue and Customs guidelines, see Public Notice 701/7 – VAT Relief for Disabled Persons.
VAT Exemption is optional, if you don’t want to give your name and address in store, you can choose to pay VAT on your purchase.